Responsibilities of Ushering Staff
Various staff members are involved in events from preparation to conclusion, and among the staff on the day of the event, ushering staff play a crucial role. Ushering staff around the reception area guide attendees to the appropriate check-in locations and provide guidance to those who have completed check-in on where to proceed next. Ushering staff inside the venue have responsibilities such as guiding attendees to available seats and instructing them to sit closer together, among other tasks.
However, since ushering staff are always visible to attendees, they often receive questions unrelated to guiding, such as inquiries about restroom locations. It’s essential to anticipate receiving a variety of questions from attendees, including the overall layout of the venue, start times, lost items, and more. Ushering staff need to possess adaptability and strong communication skills to handle such situations effectively.
At En Food Service, we handle the arrangement and training tasks for ushering staff in concert venues and similar events. Entrust us, an experienced company, with your needs.